Fever, a global entertainment discovery platform that helps people find and book experiences in their city, was rapidly expanding and being invited to more enterprise-level opportunities. This meant a growing number of detailed security questionnaires and RFP requests, but their existing process for handling these requests was highly manual and time-consuming, creating inefficiencies.
Traditional RFP platforms focused on rigid workflows where users had to adapt to the system, rather than the system adapting to their needs. These platforms often resulted in static, overly complex interfaces that slowed down response times and required extensive manual effort.
In an effort to streamline their workflow, they experimented with off-the-shelf AI tools, but the responses generated were too generic and lacked the necessary personalization for enterprise clients. Fever needed a solution that could automate and accelerate their response process while maintaining the high-quality, tailored answers required to secure deals with larger customers.
“I'm in love with Arphie [...] It's super intuitive and user friendly. Partnering with the Arphie team to build out additional functionality has been great, and I’m excited for Fever and Arphie to grow together.” - Borja Vilarrasa, Senior Strategic Projects Manager
Fever ran a trial with Arphie while evaluating multiple solutions, including a traditional RFP platform.
What set Arphie apart was its user-centric design, making it incredibly intuitive compared to traditional tools. Unlike rigid RFP platforms, Arphie stood out due to its useability and ability to generate high-quality responses, leading Fever to select it as their RFP solution of choice.
In fact, during the proof of concept, they tested Arphie on a live RFP—and won the opportunity, proving the platform’s quick time to value.
“As the team grows and scales, we can't imagine doing this without the support of the Arphie platform and team. Compared to our prior processes, we can confidently say that we save 35% of time compared to before.” - Borja Vilarrasa, Senior Strategic Projects Manager
Since adopting Arphie, Fever has been able to efficiently manage and scale its RFP process, ensuring its growing team can handle increasing volumes of proposals with ease. Arphie’s key advantage over traditional platforms is its AI-powered agility—allowing Fever to generate, refine, and optimize responses in real time rather than working within static templates.
Despite operating in different time zones, Fever has been impressed with Arphie’s highly responsive international support and the rapid pace at which new features are shipped. And as their team expands, Arphie has helped onboard new members quickly, ensuring they can maximize the platform’s capabilities from day one.
Switching to Arphie usually takes less than a week — and your team won't lose any of your hard work from curating and maintaining your content library on your previous platform. The Arphie team will provide white-glove onboarding throughout the process of migration.
Arphie takes security extremely seriously. Arphie is SOC 2 Type 2 compliant, and employs a transparent and robust data protection program. Arphie also conducts third party penetration testing annually, which simulates a real-world cyberattack to ensure our systems and your data remain secure. All data is encrypted in transit and at rest. For enterprise customers, we also support single sign-on (SSO) through SAML 2.0. Within the platform, customers can also define different user roles with different permissions (e.g., read-only, or read-and-write). For more information, visit our Security page.
Customers switching from legacy RFP software typically see speed and workflow improvements of 60% or more, while customers with no prior RFP software typically see improvements of 80% or more.
Arphie enables customers to achieve these efficiency gains by developing patent-pending, advanced AI agents to ensure that answers are as high-quality and transparent as possible. This means that Arphie's customers are getting best-in-class answer quality that can continually learn their preferences and writing style, while only drawing from company-approved information sources. Arphie's AI is also applied to content management streamlining as well, minimizing the time spent on manual Q&A updating and cleaning.
