RFI vs RFQ

A comparison highlighting the distinctions between an RFI, which gathers information, and an RFQ, which gathers pricing details.

In procurement, two terms frequently arise: RFI (Request for Information) and RFQ (Request for Quotation). While both documents are essential to vendor selection, they serve distinct purposes at different stages of the purchasing process. This guide outlines the key differences between RFIs and RFQs, offering insights on when and how each is used, along with best practices for vendors responding to these requests.

What is an RFI (Request for Information)?

An RFI serves as an exploratory tool, primarily used by companies to gather preliminary information about potential vendors and available solutions in the market. It is often the first step in the procurement process, helping organizations gain insight into what vendors offer before narrowing down requirements or setting a budget.

An RFI:

  • Collects high-level information: It provides organizations with an understanding of the vendor's capabilities and general offerings, without requiring specifics.
  • Focuses on market exploration: Since it’s used at the early stages, an RFI is non-binding and doesn’t focus on pricing details.
  • Enables future planning: It informs the buying team about the range of solutions or services available, helping them refine project objectives.

When to Use an RFI: Organizations issue RFIs when they are starting to explore new markets or solutions, especially when they’re unfamiliar with what’s available. It’s most helpful at the early stages of procurement, as it helps build a list of potential vendors before project specifications are fully defined.

What is an RFQ (Request for Quotation)?

An RFQ, or Request for Quotation, is issued when an organization has a clearly defined project or purchase in mind and seeks detailed pricing information from vendors. RFQs are specific, often including precise requirements or product specifications. Unlike RFIs, which are non-binding, RFQs often indicate that a company is close to making a purchasing decision.

An RFQ:

  • Requests specific cost and timeline details: RFQs ask vendors for detailed pricing, timelines, and sometimes contract terms for well-defined needs.
  • Focuses on cost and deliverables: The goal is to compare vendors based on cost and specific terms, making the RFQ more binding than an RFI.
  • Reflects a more finalized stage in procurement: RFQs signal that the organization is ready to move forward and evaluate vendors based on their quoted prices and contract conditions.

When to Use an RFQ: RFQs are ideal when the buying team has defined project requirements, budgets, and deadlines. They are typically used at the final stages of vendor selection to compare vendors directly on cost and terms, often as a precursor to signing a contract.

RFI vs RFQ: Key Differences

The primary differences between RFIs and RFQs lie in their purpose, scope, and timing within the procurement process. An RFI gathers general information to understand what’s available, while an RFQ focuses on cost and specifics. As a vendor, understanding these distinctions is crucial, as it determines how much detail and pricing information to include in your response.

Purpose

  • RFI: Helps organizations explore options and understand the market landscape.
  • RFQ: Facilitates a final selection based on detailed pricing and terms for a defined project.

Scope and Specificity

  • RFI: Broad and high-level; does not require specific project details.
  • RFQ: Detailed and specific, often including clear deliverables, timelines, and terms.

Timing and Stage

  • RFI: Used early on, at the exploration stage of procurement.
  • RFQ: Issued in the final stages when ready to decide based on competitive pricing.

Best Practices for Vendors Responding to RFIs

When responding to an RFI, vendors should focus on presenting a comprehensive overview of their capabilities and value propositions. An RFI response should not include detailed pricing but should highlight how the vendor’s solutions align with the buyer’s potential needs. Showcase your industry experience, innovation, and any relevant projects that demonstrate your ability to meet their requirements.

  • Be Informative, Not Detailed: Since RFIs are exploratory, focus on offering a broad view rather than specifics.
  • Highlight Unique Offerings: Emphasize what sets your organization apart, such as specialized expertise, technology, or industry experience.
  • Show Flexibility and Scalability: Many RFIs aim to find vendors capable of adapting to various project scopes. Demonstrate how your offerings can scale to different needs.

Best Practices for Vendors Responding to RFQs

For RFQ responses, precision is key. RFQs require vendors to provide accurate pricing, timelines, and terms for specific deliverables. To succeed, vendors should tailor their responses to the buyer’s exact specifications, ensuring each cost and timeline estimate is accurate and feasible.

  • Detail Cost Breakdown: Provide a clear and transparent breakdown of pricing to help buyers compare offers.
  • Specify Delivery Timelines: Since timing is often critical, include realistic timelines that demonstrate reliability.
  • Address Requirements Directly: Tailor your response to meet each of the buyer’s stated requirements, showing you’ve understood their needs.

Choosing Between an RFI and RFQ

For organizations, choosing to issue an RFI or RFQ depends on how well-defined their project requirements are. RFIs are ideal for learning about vendor options before narrowing down choices, while RFQs are best suited to situations where pricing and terms are the main deciding factors.

By understanding the differences and purposes behind RFIs and RFQs, both buyers and vendors can navigate the procurement process more effectively, ensuring clear communication and efficient selection. For vendors, knowing whether an RFI or RFQ is being requested allows for the right level of detail and focus, helping you make a strong case for your solutions at the appropriate stage.

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Frequently Asked Questions

I'm already using another RFP software provider. How easy is it to switch?

Switching to Arphie usually takes less than a week — and your team won't lose any of your hard work from curating and maintaining your content library on your previous platform. The Arphie team will provide white-glove onboarding throughout the process of migration.

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Arphie takes security extremely seriously. Arphie is SOC 2 Type 2 compliant, and employs a transparent and robust data protection program. Arphie also conducts third party penetration testing annually, which simulates a real-world cyberattack to ensure our systems and your data remain secure. All data is encrypted in transit and at rest. For enterprise customers, we also support single sign-on (SSO) through SAML 2.0. Within the platform, customers can also define different user roles with different permissions (e.g., read-only, or read-and-write). For more information, visit our Security page.

How much time would I gain by switching to Arphie?

Customers switching from legacy RFP software typically see speed and workflow improvements of 60% or more, while customers with no prior RFP software typically see improvements of 80% or more.

Arphie enables customers achieve these efficiency gains by developing patent-pending, advanced AI agents to ensure that answers are as high-quality and transparent as possible. This means that Arphie's customers are getting best-in-class answer quality that can continually learn their preferences and writing style, while only drawing from company-approved information sources. Arphie's AI is also applied to content management streamlining as well, minimizing the time spent on manual Q&A updating and cleaning.