RFQ sample

A sample RFQ used to demonstrate how pricing requests are structured and what information is requested.

Responding to an RFQ (Request for Quotation) is a critical step for vendors seeking to win contracts with buyers. An RFQ typically involves providing a quote or price estimate for goods or services, with an emphasis on accuracy, transparency, and alignment with the buyer's requirements. Crafting a compelling RFQ response requires precision and an understanding of what the buyer values.

In this guide, we'll walk through an RFQ sample structure, with insights into what makes a response stand out. Understanding the standard components of an RFQ response can help you structure quotes that highlight both value and efficiency.

What is an RFQ?

An RFQ is a formal document buyers issue to vendors, requesting specific pricing information on particular goods or services. Unlike an RFI (Request for Information), which explores general capabilities, an RFQ asks for detailed pricing and delivery timelines. Buyers use RFQs to compare quotes from multiple vendors before making a purchasing decision, often focusing on cost, delivery speed, and product quality.

Sample Structure of an RFQ Response

When crafting an RFQ response, there are several core sections you should consider. While every RFQ will have unique requirements, the following structure can be applied broadly:

1. Introduction and Acknowledgment

  • Company Name and Contact Information: Start with your company’s name, address, phone number, and email contact. This should be in the header of the document.
  • Acknowledgment of the RFQ: Acknowledge the specific RFQ you are responding to, including the RFQ number, title, and issue date if provided. This shows you’ve carefully read the buyer’s request.
  • Introduction Statement: Briefly introduce your company and express your intent to meet the buyer’s needs.

Example:

ABC Supply Co. is pleased to submit this quotation in response to RFQ #12345, issued on March 1, 2024, for office furniture supplies. We are committed to meeting all specified requirements with high-quality products and on-time delivery.

2. Pricing Details

  • Product/Service Description: Provide clear descriptions of the products or services you are quoting for, ensuring alignment with the buyer's specifications.
  • Quantity and Unit Price: Include the exact quantity requested and provide the unit price per item.
  • Subtotal and Total Cost: Include a breakdown of each line item with subtotals, along with an overall total cost. This allows buyers to see the pricing for each component.

3. Delivery Timeline and Terms

  • Delivery Date or Timeline: Specify the expected delivery date or timeline, considering the buyer's requested deadlines.
  • Shipping and Handling: Note any shipping fees or policies, such as free delivery over a certain amount or other incentives.
  • Payment Terms: Provide your payment terms, such as net 30, 50% upfront, etc.

Example:

Our team is prepared to deliver all items within four weeks of receiving the purchase order. Shipping and handling are included in the quoted price, and payment terms are Net 30.

4. Compliance with Requirements

  • Specifications Compliance: Mention any standards, certifications, or specifications that your products or services meet to ensure compliance with the buyer’s requirements.
  • Quality Assurance: Highlight any quality assurance measures or certifications that apply to the products or services provided.

Example:

All office furniture complies with ISO 9001 standards, ensuring durability and quality. Each item undergoes rigorous testing before shipment to guarantee customer satisfaction.

5. Additional Information

  • Warranties and Support: If applicable, outline any warranties or post-sale support included with the purchase.
  • References or Case Studies: If the buyer allows, include brief references or case studies that validate your experience in similar projects or with similar products.

Example:

Our office chairs and desks come with a two-year warranty covering parts and labor. Additionally, our customer service team is available 24/7 to address any post-sale inquiries.

6. Signature and Contact Information

Conclude your RFQ response with a signature from an authorized representative, along with their name, title, and contact information. This provides the buyer with a clear point of contact for any follow-up questions.

Example:

Best regards,
John Doe
Sales Manager, ABC Supply Co.
johndoe@abcsupply.com | (555) 123-4567

Best Practices for Submitting an RFQ

Creating an effective RFQ response requires more than just meeting the buyer’s specifications. Here are a few additional tips for refining your response:

1. Be Transparent with Pricing

Provide clear and transparent pricing for every line item. If there are potential fluctuations, such as bulk discounts or seasonal pricing changes, indicate them. Transparency in pricing fosters trust and positions you as a reliable partner.

2. Adhere to Buyer’s Instructions

Each RFQ may include specific instructions for formatting or submitting your response. Ensure you follow all instructions precisely to avoid disqualification or delays in processing.

3. Focus on Quality and Compliance

While cost is often a priority, many buyers value quality and compliance just as much. Demonstrate that your products or services meet required standards, and emphasize quality assurances that set you apart.

4. Avoid Overloading with Information

An RFQ response is not the place for extensive company histories or unrelated offerings. Stay focused on addressing the buyer’s needs as outlined in the RFQ document.

5. Respond Promptly

Submitting your RFQ response promptly—well before the deadline—shows professionalism and readiness. It also allows buyers ample time to review and seek clarification if needed.

Conclusion

Preparing an RFQ response is a vital process for vendors looking to establish relationships with new buyers. By crafting a detailed, well-organized submission that aligns with the buyer’s specifications, you maximize your chances of moving forward in the procurement process. A structured, clear, and customized RFQ submission demonstrates your commitment to quality and strengthens your position as a reliable partner in the buyer’s eyes.

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Resources

Learn about the latest, cutting-edge AI research applied to RFPs and questionnaires.

FAQs

Frequently Asked Questions

I'm already using another RFP software provider. How easy is it to switch?

Switching to Arphie usually takes less than a week — and your team won't lose any of your hard work from curating and maintaining your content library on your previous platform. The Arphie team will provide white-glove onboarding throughout the process of migration.

What are Arphie's security practices?

Arphie takes security extremely seriously. Arphie is SOC 2 Type 2 compliant, and employs a transparent and robust data protection program. Arphie also conducts third party penetration testing annually, which simulates a real-world cyberattack to ensure our systems and your data remain secure. All data is encrypted in transit and at rest. For enterprise customers, we also support single sign-on (SSO) through SAML 2.0. Within the platform, customers can also define different user roles with different permissions (e.g., read-only, or read-and-write). For more information, visit our Security page.

How much time would I gain by switching to Arphie?

Customers switching from legacy RFP software typically see speed and workflow improvements of 60% or more, while customers with no prior RFP software typically see improvements of 80% or more.

Arphie enables customers achieve these efficiency gains by developing patent-pending, advanced AI agents to ensure that answers are as high-quality and transparent as possible. This means that Arphie's customers are getting best-in-class answer quality that can continually learn their preferences and writing style, while only drawing from company-approved information sources. Arphie's AI is also applied to content management streamlining as well, minimizing the time spent on manual Q&A updating and cleaning.